The Cisco IP Phone manual – Guide and Basics Part II


Conference

Create a Standard Conference Call using Confrn

1. Call your first participant.
Standard Conference Call using Confrn requires you to call each conference participant. The maximum number of participants is 6.
2. During the connected call, press the Confrn softkey.
3. Enter the second participant’s phone number.
4. During the connected call, press Confrn softkey to add the second participant to your call.
5. To add a third participant, press the Confrn softkey and enter the third participant’s phone number or extension.
6. Press Confrn softkey again to add this party to your call.
7. Repeat steps 5 and 6 above to add additional participants.

Create a Standard Conference Call using Join

1. With two or more callers on the line, scroll to highlight any call and press the Select softkey.
Use Join to establish a Standard Conference with callers who are already on the line. The maximum number of participants is 6.
2. Repeat step 1 for each connected caller that will participate in the conference call.
Selected calls are indicated with a check mark and are grouped together in the call list.
3. Verify that one of the selected calls is highlighted and press the Join softkey.

View a list of Conference Call Participants

1. Highlight an existing conference and press the ConfList softkey.
Participants are listed in the order in which they joined the conference with the most recent additions on top.
The person who started the conference appears at the bottom of the list with an asterisk next to his/her name.

Get an Updated List of Conference Participants

1. Highlight an existing conference and press the ConfList softkey.
Participants are listed in the order in which they joined the conference with the most recent additions on top.
The person who started the confer ence appears at the bottom of the list with an asterisk next to his/her name.
2. Press the Update softkey.

Drop a Conference Participant From a Standard Conference Call

1. Highlight an existing conference call and press the ConfList softkey.
The last participant who joined the conference is always listed first. Participants are listed in the order in which they joined the conference with the most recent additions on top.
The person who started the conference appears at the bottom of the list with an asterisk next to his/her name.

2. Press the Navigation button to highlight the person and press the Remove softkey.
Repeat step 2 above to remove any conference participant. You must initiate a conference call in order to remove participants.

Drop Yourself From a Standard Conference Call

1. Hang up or press the EndCall softkey.
Hanging up will not disrupt the connection for the remaining parties.

Conference Call Tips

If you started the conference call, hanging up will not affect other connected participants.
If you get an error stating, “No Participant Info” when attempting to use Join, be sure that you have selected at least one call in addition to the active call, which is selected automatically.

Customize Your Cisco IP Phone

Adjust the Volume of Your Ring Tone

1. Press the Volume button while on-hook.

Adjust the Volume of Your Handset, Speakerphone, or Headset

1. Press the Volume button during a call or after invoking a dial tone.
2. Press the Save softkey to save your settings for future calls.

Change the Ring Tone

1. Press the Settings button and select User Preferences.
2. Press 2 to select Rings.
3. Press 1 to select Default Ring.
4. Select a ring and press the Select softkey followed by the Save softkey.
5. Press the Settings button to return to the default phone screen.

Adjust the Phone Screen

1. Press the Settings button and select User Preferences.
2. Press 1 to select Contrast.
3. Press the Up or Down button to adjust the contrast.
4. Press OK.
5. Press the Settings button to return to the default phone screen.

Speed Dial

Add Speed Dial Numbers

1. Start your web browser and visit the Cisco Unified CallManager User Options web page.
2. Enter your user id and password.
3. Click the User Options button in the upper left corner of the web page and select the Device menu.
4. Click the Speed Dials button.
5. Enter a phone number into an available Speed Dial text box exactly as you would dial the number on your phone.
6. Enter the label you would like to appear on your phone screen in the Display Text text box.
7. Click on the Save button in the upper left corner of the web page to save your changes.
Use the Abbreviate Dial feature to speed dial.
You can have a maximum of 99 speed dial numbers.

Use AbbrDial to Dial Speed Dial Numbers

1. Press the number on your keypad that you assigned in step 5 above.
2. Press the AbbrDial softkey.

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About the Author

Alfred Tong
Author and owner of this blog. A Networking enthusiast, full time networking and systems Engineer. Generally curious about all things IT.Certifications: GIAC GSEC, CCNP-S, CCNP, CCSP, CCDP, CCNA, RHCE, JNCIA - FWV